Last updated: March 1, 2026
Privacy Policy
XBuddy ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, contact us for support, or communicate with us in any way. This includes your name, email address, company name, phone number, billing information, and any other information you choose to provide. We also collect information automatically when you use our services, including log data, device information, usage data, and cookies.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions; send transactional and promotional communications; respond to comments and questions; monitor and analyze trends and usage; and carry out any other purpose for which you provide consent.
3. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to trusted third parties who assist us in operating our platform, conducting our business, or serving you, provided those parties agree to keep this information confidential. We may also release information when we believe release is appropriate to comply with the law or protect rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. Tenant data is stored in isolated schemas and never commingled with other tenants' data.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When you close your account, we will retain your data for 90 days before permanent deletion, giving you time to export your data.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information; the right to object to or restrict certain processing; and the right to data portability. To exercise these rights, please contact us at privacy@xbuddy.co.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification. Your continued use of the service after the changes take effect constitutes your acceptance of the revised policy.
For privacy inquiries, please contact us at
privacy@xbuddy.co